Thoughts from a Cashier

Kay. As some people might know, I work as a part time cashier at Wal-Mart. As said from my previous post, I find that I like working at Wal-mart better than Mcdonalds-more breaks, more pay, more time to sleep, (olol), and best of all, You are only given one job to do, instead of four.

Now, I am a somewhat adept person on cashier, I find that I am usually on self checkout, which is basically the when the customer is the cashier. All I have to do is make sure that theres no problems. Now, I have no problem with customers overall, but the customers on self checkout (or hell, as most people call it), really annoy me. But today was probably the stupidiest. Here's the argument I had with a customer. Please note that the text within the brackets are what I thought, and the bolded words are the customer:

"Excuse me, but this machine is asking me to bag the item."
"Yes I understand that it's asking you to bag the item. It is also asking if you would like to skip bagging.(retard)"
"Assistance needed."
"Just a moment, ma'am, I'll help you in just a moment. (yeesh, helping someone here...)"
-5 second pause-
"ASSISTANCE NEEDED! ARE YOU FUCKING DEAF?!"
"Ma'am, I ask you to refrain from using such language, and to wait patiently, I'm helping another customer."
-10 seconds pause-
"Ma'am, whats the problem?"
"My problem is that you're an asshole, and I need your help right now. Fuck, why did I even use this Fucking thing. Fucking liar is what you are, say that its faster."

I stop here because what she called me was the most insulting thing to ever say. Even though I am not of african descent (full Pilipino, pinoy, filipino, flip, what ever you wanna call me) I find any derogatory terms such as the N-word for Negros, hell ALL derogatory terms to be very insulting. Once she was done her rant, with her child right beside her, (it amazes me that she is allowed to take care of that child, seeing how she uses such language in front of her), the following occured:

"Shut up. Get off of my self checkout, leave your items and get out of my store. (*!@&^%*!@^$ SHE CALL ME?! HELL NO!!)"
"Excuse me? What did you say to me?"
"Oh, I'm sorry, I forgot, your so stupid that you can't do diminutive tasks without a computer's help. Let me dumb it down for you.-Your stupid, don't talk, get off my till, out of my store. That easy for you to understand?"
"WHO THE FUCK DO YOU THINK YOU ARE? I WANNA SPEAK TO YOUR MANAGER."

Afterwards, the customer complained to the manager about my attitude, to which I responded simply:

"Why don't you call me what you did before, in front of your child, you know, a retard, or a drunk Indian, or better yet, A ******. Come on, you said it in front of your child, Why not say it in front of my manager?"

Simply put, the woman was banned from our store, while, I, for some reason, received many congratulations from my fellow cashiers and some customers. And the manager put me up for a promotion (which I declined, much to the surprise of my manager and my fellow cashiers).

I believe that I didn't have the best control over my temper, I am not ashamed for what I did. 2 years ago, I wouldn't have been able to respond like that, but I learned that if I don't stand up for what I believe is right, then I wouldn't be able to look myself in the face. I don't want to be rewarded for standing up for my beliefs. I'm happy enough that I stood up to that customer, and that I did it without hesitation.

Most people say I seem to have a hero complex. If being a hero means standing up for what you believe in, no matter how harsh the consequences, then yes, I have a hero complex. But I know for a fact that I don't.

Reason: Because I don't care about anything really. For example: you can throw a brick at me, and I would simply question why you threw the brick, and once given an answer, walk off, seek any medical attention if needed, and be back to doing whatever I would be doing, and that would be the end of it. It's too tiring to care what happened and why it happened. What happened, happened, you can't change the past, so don't try to contemplate it, unless of course, you do not wish for a repeat of the event to occur.

Thoughts for the day. I'm going to bed, too tired too think. May or may not continue on this subject, depends on what happens tomorrow.

Ethan